Privacy Policy
This policy outlines how we collect, use, disclose and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA)
**1. Information We Collect**
We collect the following types of personal information:
- **Contact Information**: Name, email address, phone number, and physical address.
- **Payment Information**: Credit/debit card details and banking information.
- **Usage Information**: Information about how you use our website, products, and services.
- **Communications**: Any correspondence you send us, including emails and messages.
**2. How We Collect Information**
We collect personal information directly from you when you:
- Register on our website.
- Place an order for our products or services.
- Subscribe to our newsletter or other communications.
- Contact our customer service team.
- Participate in surveys or competitions.
**3. Use of Personal Information**
We use your personal information to:
- Process and fulfill your orders.
- Communicate with you regarding your orders, products, and services.
- Improve our products, services, and website
- Send you promotional materials and updates (you may opt-out at any time).
- Comply with legal and regulatory requirements.
**4. Sharing of Personal Information**
We may share your personal information with:
- **Service Providers**: Third-party vendors who assist with order fulfillment, payment processing, and delivery.
- **Business Partners**: Affiliates and partners for marketing purposes, provided you have given consent.
- **Legal Authorities**: When required by law or to protect our legal rights.
We ensure that these third parties adhere to similar privacy standards and are bound by confidentiality agreements.
**5. Security of Personal Information**
We are committed to securing your personal information and use reasonable administrative, technical, and physical measures to protect it from unauthorized access, use, alteration, and destruction. Despite these measures, we cannot guarantee absolute security.
**6. Your Rights**
You have the right to:
- Access your personal information.
- Correct or update your personal information.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us at [Your Contact Information].
**7. Retention of Personal Information**
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
**Contact Us**
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
PAC-IT Group of Companies
+27 (011) 454 5802