top of page

Terms & Conditions

Welcome to PAC-IT Group of Companies, your trusted source for packaging goods in South Africa. By accessing and using our website and services, you agree to comply with the following terms and conditions:

 

1. **Product Information and Pricing**: We strive to ensure that all product descriptions, images, and prices listed on our website are accurate and up-to-date. However, we reserve the right to make changes without prior notice.

 

2. **Order Processing and Payment**: Orders are processed once payment is received. We accept various payment methods, including credit/debit cards and electronic funds transfer (EFT). All transactions are secure and encrypted for your protection.

 

3. **Shipping and Delivery**: We offer shipping across South Africa with estimated delivery times provided at checkout. Delivery times are estimates and may vary due to external factors beyond our control.

 

4. **Returns and Refunds**: Due to the product, size and transportation handling, it is inevitable that some of the sides of the boxes will be scuffed on delivery. We strategically strap the boxes to avoid damage to the structure of the box. Refunds will be evaluated on merit provided proof of damage at time of delivery can be provided. Failure to report excessive damage at time of delivery, suggests buyer is accepting of the goods purchased. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

 

5. **Intellectual Property**: All content on our website, including images, logos, and text, is the property of [Your Company Name] and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

 

6. **Limitation of Liability**: [Your Company Name] is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the item.

 

7. **Privacy Policy**: We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

 

8. **Governing Law**: These terms and conditions are governed by the laws of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

 

By continuing to use our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

bottom of page